Refund policy

Thank you for shopping with Beauty & Beyond Boutique! We hope you are completely satisfied with your purchase. If you are not fully satisfied, we are here to help.

Returns and Exchanges:

• You have [7] days from the date of receive to return or exchange Apparel Items Only.
• To be eligible for a return and exchange, the item must be unused, in the same condition that you received it, and in the original packaging (if applicable).
• A receipt or proof of purchase is required.

Non-Returnable Items:

Cosmetics, Beauty supply, Bodycare and Makeup items are non-returnable and non-refundable due to the sanitation nature of the product.

Return Process

1. Contact us at [beauty.beyond0725@gmail.com] to initiate your return.
2. Provide your order number and reason for the return.
3. Once approved, we will provide further instructions.
4. Please pack the item securely and send it back to us within [7] days of receiving the return instructions. You are responsible for the return shipping label.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 7 to 10 business days and automatically applied to your original payment method.
• Shipping costs are non-refundable, and the customer is responsible for return shipping unless otherwise stated

Damaged or Defective Items

• If your item arrives damaged, please contact your carrier and submit a claim. If you received a defective item, please contact us immediately at [beauty.beyond0725@gmail.com]. We will assist you with a replacement or full refund.

Customer Support

If you have any questions or concerns regarding our return policy, please contact us at:

• [beauty.beyond0725@gmail.com]